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Manager, Healthy & Safety and Disability

Job Summary

Dollarama employs approximately 26,000 store employees, including full-time, part-time, and temporary staff. In addition, Dollarama employs approximately 650 employees at its Head Office in Montréal and has achieved over $6 billion in sales.

 

Reporting to the Senior Director, Human Resources, the Health and Safety Manager is primarily responsible for ensuring compliance with and enforcement of occupational health and safety (OHS) policies. The role also oversees activities related to disability management and workplace accidents, while promoting a preventive safety culture in accordance with the company’s policies and procedures.

Key Accountabilities

Strategic Priorities and Governance

  • Establish priorities based on risks and trends
  • Ensure compliance with provincial legislation (CNESST, WSIB, WorkSafe, etc.)
  • Ensure health and safety policies are kept up to date in accordance with legal requirements

Leadership and Team Management

  • Coach, engage, and develop the OHS team (one advisor)
  • Set objectives and monitor performance

OHS Prevention and Performance

  • Analyze root causes of incidents and implement sustainable corrective measures
  • Influence operations and ensure adherence to OHS best practices
  • Contribute to OHS training and awareness initiatives

Risk Management, Compliance, and External Relations

  • Support inspections and interactions with regulatory authorities
  • Manage litigated files and appeals, in collaboration with external partners

Claims Management and Return-to-Work

  • Oversee the management of workplace injury claims
  • Analyze claims and identify cost-reduction strategies
  • Collaborate with HR teams to facilitate return-to-work initiatives
  • Work closely with external partners (e.g., Windley Ely)

Operational Support

  • Act as an advisor to managers
  • Oversee incident analysis and follow-up on corrective actions

Job Requirements

  • 5 to 10 years of relevant experience, ideally in a retail environment
  • Strong knowledge of OHS laws, regulations, and standards across Canada
  • Bilingualism (French and English) required
  • Proficiency with Microsoft Office
  • Strong analytical, judgment, and problem-solving skills
  • Ability to prioritize and manage urgent situations effectively
  • Ability to work independently
  • Excellent verbal and written communication skills
  • Ability to influence without direct authority
  • Diplomatic, solution-oriented approach
  • Ability to build and maintain trusted relationships
  • Resourceful and pragmatic
  • Ability to simplify and clearly explain complex concepts

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