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Regional District Manager

Job Summary

The Regional District Manager (RDM) is accountable for leading the region’s business plan and delivering financial results, with a primary focus on Same Store Sales (SSS) and sales growth. The RDM provides overall leadership for all regional operations, including day to day store activities, merchandising execution, recruitment and training, new store openings, and financial performance management.
The RDM is responsible for monitoring and driving results across key performance indicators, including sales, productivity, labour costs, and inventory management. Through effective leadership and coaching, the RDM leads a team of District Managers to ensure consistent, disciplined, and flawless execution of operational standards across the region, in alignment with corporate objectives.
The RDM will be based in the Greater Québec City metropolitan area.

Key Accountabilities

The Regional District Manager will report directly to the Senior Vice-President, Operations. More specifically, the Regional District Manager is accountable for the following:

  • Provide leadership and direction for all regional operations through District Managers and Store Managers;
  • Oversee workforce management, inventory control, and store profitability across the region, ensuring full adherence to company standards; actively monitor performance through DNA reports, dashboards, and GPS audit outcomes;
  • Build and lead a high performing regional leadership team capable of consistently delivering business results across all functional areas;
  • Inspire, engage, and hold teams accountable by providing ongoing feedback, targeted coaching, and clear performance expectations at all levels;
  • Lead new store openings and renovation projects by ensuring operational readiness and successful execution;
  • Champion and model the Company’s values in the treatment of employees and customers, while driving profitability and sustainable growth;
  • Provide operational expertise and drive the adoption of best in class practices to enhance performance and execution;
  • Support the recruitment, development, and retention of strong leaders aligned to regional objectives and strategies.

Job Requirements

  • Bachelors degree, preferably in Business or Operations Management combined with a minimum of 8 years retail management experience;  
  • 5 to 8 years of multi-unit retail operations experience ideally within general merchandise, hard goods, or convenience retail in a corporate environment;
  • Demonstrated record of exceptional performance as a District Manager, with consistent achievement of business results;
  • Strong leadership and communication capabilities, with proven strengths in decision making, organization, and time management; demonstrated ability to mentor, coach, motivate, and develop high performing teams;
  • Proven team builder with a track record of developing and sustaining high performance leadership teams;
  • Results driven and hands on leader, comfortable operating at both strategic and operational levels to accelerate execution and deliver outcomes;
  • Presence, energy, and business acumen required to succeed in a fast paced, high performance environment; self motivated and accountable;
  • Ability to travel extensively across the province, with approximately 70% of time spent in stores; and
  • Fluency in French and English, both written and spoken  in order to interact effectively with colleagues across the country.

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