Paralegal-Claims and litigation management

Job Summary

We are looking for a paralegal to join Dollarama’s legal department to manage claims and litigation involving customers in our stores across Canada under the supervision of a legal team manager.

Key Accountabilities

• Gather factual information about claims;
• Analyze and evaluate complaints and propose an action plan for each case;
• Communicate directly with customers or their lawyers;
• Act as liaison with Dollarama’s outside lawyers and insurers;
• Organize and maintain files and related correspondence;
• Monitor progress and important dates;
• Review reports prepared by Dollarama’s outside lawyers and insurers, organize and update internal reports;
• Participate in drafting responses to requests for information;
• Analyze legal documents for factual accuracy;
• Draft settlement documents and receipts;
• Prepare and update model documents;
• Do legal research, if necessary;
• Review and respond to video requests from law enforcement agencies;
• Research and support for brand portfolio development
• Any other clerical duties to support the legal team, as required.

Job Requirements

• Paralegal diploma;
• Knowledge of Common Law will be considered an asset;
• Two to three years’ experience in a similar position will be considered an asset;
• Experience working with an insurance company will be considered an asset;
• Bilingual, with excellent writing skills in English and French;
• Ability speak and write in Spanish will be considered an asset;
• Ability to communicate effectively, professionally and courteously;
• Negotiation skills;
• Ability to follow up on files with minimal supervision;
• Ability to follow up files with a minimum of supervision;
• Ability to manage time and multiple files concurrently;
• Knowledge of Microsoft Office suite.