District Manager

Job Summary

The District Manager will oversee the day-to-day operations of the stores in addition to being accountable for performing all duties necessary for the proper functioning of a number of stores on a daily basis. It is a critical position at Dollarama that reports directly to the Director of Operations. The District Manager directs all operational activities for 10 to 18 stores, including: day-to-day operations, employee development, merchandising, recruitment and training activities, store openings, financial reporting, sales, productivity, labour and inventory management. He/She is responsible for ensuring that sales targets are met for the territory. He/She will lead store managers and indirectly a team of approximately ten (10) or more employees for each store.

Key Accountabilities

• Manage and execute all operational activities of the territory through store managers;
• Build and recruit a strong team capable of achieving established objectives;
• Execute Dollarama programs and those of its suppliers;
• Responsible for the recruitment, performance management and retention of store employees;
• Conduct daily store visits which involves travelling within your territory and occasionally outside of it to participate in projects or meetings;
• Manage store resources to maximize results, the appearance of the store while ensuring that products are constantly on the shelves;
• Achieve, understand and explain clearly defined performance indicators related to loss prevention, sales and operational objectives (Shrink, GPS, DNA);
• Offer operational expertise and implement the best practices necessary for the success of the company through our existing programs;
• Convey the company's values in terms of respect for employees and customers, profitability and growth; and
• Open new stores.

Job Requirements

• Minimum of 5 to 10 years of experience in a management position in the retail industry as well as a minimum of 4 years as a Store Manager;
• Bachelor's or college degree in a related field is a considerable asset;
• The candidate must have a proven track record of outstanding performance as a Store Manager;
• Have the energy, intellect, drive, motivation, interpersonal skills, empathy, organizational skills, time management skills, decision-making skills and business acumen to succeed in a high-performance, fast-paced environment;
• Strong team player and the ability to achieve high results through mentoring, coaching, communication, employee motivation and skills development;
• Demonstrate determination in achieving results. Be prepared to "roll up your sleeves" and tackle the details to achieve successes and accelerate the implementation of the action plan;
• Ability to influence colleagues and work collaboratively. Good planning and communication skills and ability to build strong business relationships;
• The successful candidate will be expected to spend approximately 90% of their time in store and 10% of their time analyzing reports, scheduling and various other administrative tasks. In-store time requires regular presence during the day, evening and weekend.