Business Analyst
Job Summary
Working within the Project Management Office in a dynamic environment, the Business Analyst is responsible for understanding supply chain and logistics management needs (procurement, warehousing, distribution center, and transportation) and exploring potential solutions, taking into account best practices and various constraints. They actively participate in the project lifecycle: analysis, presentations, planning, implementation, training, and operational support. They collaborate closely with multidisciplinary teams (IT, Operations, Procurement, Compliance) to deliver projects involving multiple stakeholders.
Key Accountabilities
- Gather, analyze, and document business requirements
- Map business processes
- Analyze data and prepare presentations to support decision-making
- Propose and recommend value-added solutions to meet business needs
- Collaborate and communicate effectively with stakeholders
- Assist in the deployment and execution of tasks to deliver projects within defined timelines
- Prepare and deliver user training
- Provide post-implementation support
- Contribute to other team members’ projects based on requirements and priorities
- Perform any other related tasks
- Support large-scale project deployments
Job Requirements
- Bachelor’s degree in Industrial Engineering or Business Administration (specialization in Operations Management is an asset)
- Two (2) years of relevant experience in a similar role or in consulting
- Strong proficiency in Excel and PowerPoint
- Knowledge of Visio, AutoCAD, SAP, Power Query, Power BI, and WMS systems is an asset
- Experience in large-scale supply chain and logistics projects is an asset
- Excellent analytical and problem-solving skills
- Ability to manage time effectively, prioritize tasks, and meet deadlines
- Ability to adapt quickly to change and work under pressure with stakeholders from various levels and departments
- Attention to detail and thoroughness in task execution
- Customer service orientation and ability to understand internal client challenges
- Demonstrated ability to quickly learn IT systems