Agent, Maintenance

Job Summary

As a member of the Maintenance team, the Maintenance Agent will provide support and assist the team of Coordinators and Supervisors with daily administrative tasks and maintain various portfolios.

Key Accountabilities

• Assist and support the Maintenance team with special tasks and requests;
• Assist and support in daily administrative tasks using systems such as SAP and ServiceNow;
• Collect, build and maintain store specific data;
• Collect, build and maintain up-to-date various portfolios;
• Support and assist in developing and establishing processes for all operation categories;
• Plan and organize the maintenance and repairs setup of new stores;
• Engage in email correspondence with Service Providers; and
• Assist in creating presentations for the team.

Job Requirements

• High School Diploma or AEC or Diploma in Administration or relevant field;
• One (1) to three (3) years of related experience, ideally in the construction, facilities, or maintenance field;
• Strong computer skills with proficiency in Microsoft Word, Visio, Excel, and Outlook;
• Knowledge of SAP is an asset;
• Good problem-solving skills;
• Strong organizational skills with a keen attention to detail;
• Ability to handle multiple requests and competing priorities in a fast-paced and high-volume environment;
• Ability to build strong working relationships with peers and team members; and
• Excellent written and verbal communication.