Advisor, Human Resources (Winnipeg) - Contract

Job Summary

As a key part of this team, the Advisor, Human Resources is responsible for helping the company achieve its goals through its employees. The Advisor, Human Resources is a generalist role and will be responsible for supporting stores with respect to employee relationship management, engagement, performance management as well as training. He/She will succeed in advising and guiding store managers, providing the tools and knowledge needed to support leaders in their development as managers of their employees.

Key Accountabilities

• Responsible for providing human resources advice and guidance to managers and employees of approximately 113 stores, acting as the first point of contact for inquiries;
• You will spend about 2-3 days a week in the store and the rest of the time will work from home; 
• Respond to employee complaints or concerns;
• Conduct or facilitate investigations related to complaints of harassment, discrimination, bullying or violence;
• Day-to-day management, engagement and planning of employee relations; 
• Performance management and coaching; 
• Assist in the management of health and safety complaints and, occasionally, speak to health and safety inspectors about visits, concerns or orders; 
• Ensure that field teams operate in accordance with the company's human resources guidelines; and 
• Apply company policies and procedures, including the development and communication of policies to ensure that they comply with all aspects of provincial legislation and are consistent within the company.

Job Requirements

• At least three to five years of human resources experience with generalist experience gained in a fast-paced environment, retail experience preferred. 
• General knowledge of employment standards of BC, human rights and labour relations is required.
• Demonstrated ability to conduct or facilitate thorough investigations of harassment, discrimination and violence complaints, to review evidence gathered and come to reasonable conclusions, to communicate results verbally and to write a detailed summary in English;
• Must be comfortable working in a very fast-paced, action-oriented environment.
• Thrive in an entrepreneurial, lean organization, where decisions are made quickly and structures are always being put in place.
• Demonstrated excellence in conflict management and problem-solving skills, balancing business and personal needs.
• Solid computer skills with intermediate to advanced skills in MS Office applications and various databases.
• High integrity and demonstrated ability to professionally handle confidential information and sensitive issues of relationships with associates.
• Good general business knowledge ideally developed through practical experience in another function within a company.
• The ideal candidate will have a high level of energy, be self-motivated, results-oriented as well as creative, innovative and flexible.
• The ideal candidate will be comfortable with limited travel across Canada on occasion.
• Strong writing skills in English are mandatory.
• A post-secondary degree in Human Resources, Business Administration and/or related program is an asset.